wAIchie.OS — an AI operating system
Every question answered. Day and night.
WOS answers citizens and customers from your own content, in their own language. It books appointments, acts within your software, delegates to the correct department, and hands over to your team when a real person should take over.
Aidan — police zone Mechelen
OnlineAnswered from your content · human handoff available
The platform
A chatbox in front, an operating system behind it
Visitors see a chat window that answers instantly, in Dutch, French, or English. Behind it, WOS runs your content, your AI agents, your booking flows, and your team’s inbox as one system.
Built and run by Weichie. Today it serves a Belgian police zone and four private companies, each in their own brand, on their own content.
- +40.000 Help requests handled
- +10 MCP tools like TeamLeader, NYC 311, HubSpot, Dynamics 365 and more
- 98.94% requests resolved without a handoff
Make it personal
A face, not a widget
Every WOS deployment is unique and on-brand with your companies instructions and guidelines. A recognizable, friendly character that listens, guides, and connects. Aidan works for the police in Mechelen, Belgium: on the website, in a mobile app for iOS and Android, and on branded police cars around the city.
- Recognizable character
- Mobile app, iOS & Android
- City-wide awareness campaigns
How it works
Easy onboarding,
live in weeks.
Capabilities
Everything & More
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Live chat widget
One line of code on your site. Styled to your brand, accessible, fast on every device.
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Answers from your content
Grounded in your pages and documents, not the open internet. No content, no answer, no guessing. (also not from memory)
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Human in the loop
Rules decide when a person takes over. Your team gets the conversation, the visitor never repeats themselves.
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Reports & booking
Visitors reports in their own language, WOS delegates to the right team or books a slot straight into your calendar system.
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Multilingual
Detects the visitor’s language and answers in it. Language barrier doesn't exist
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Analytics dashboard
What people ask, when they ask it, and where WOS handed off. The questions become a roadmap.
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API, MCP and integrations
Connect your CRM, ticketing, or internal tools. WOS acts on systems, not just words.
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Custom AI agents
Task-specific agents for your workflows: intake, triage, follow-up. Built per organization.
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PII & Privacy
No sensitive data will be sent to an LLM. None. No email, no phone, no address, no bank account, …
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Stricly professional
No wasted tokens on people playing around asking for recipes or dirty talk. Auto block users who misbehave based on your own rules.
Behind the chat
Your team sees everything WOS does
Every conversation, every handoff, and every unanswered question lands in one dashboard. Your team picks up where WOS left off, with the full context attached, and nobody has to ask the visitor to start over.
The dashboard also tells you what people ask, when they ask it, and where WOS handed off. The questions become a roadmap for your content and your service.
- One dashboard for every conversation
- Unanswered questions become a roadmap
Who it's for
Organizations that answer to the public
WOS is built for organizations where a wrong answer has consequences: police zones, municipalities, utilities, insurers, healthcare providers, and companies with a service desk that never really closes. If your team spends hours a day answering the same questions, in more than one language, WOS takes the first line.
Security
Built for organizations that answer to the public
GDPR compliant
Conversations are processed under GDPR, with data processing agreements suited for government and enterprise procurement.
Your data stays yours
On your own host. Conversations are never used to train any used LLM. Retention follows your policy. Sensitive business or personal information is pseudonymised.
Humans stay in charge
WOS knows what it does not know. Sensitive or unclear questions hand over to your team, with the full conversation attached.
Your brand, not ours
Every deployment is styled to the organization it serves: colors, tone of voice, and languages. Visitors talk to you.
Good to know
Questions we hear a lot
Questions we get in every first call
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What happens when WOS doesn't know the answer?
How does WOS stay up to date when our content changes?
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How does WOS stay up to date when our content changes?
[It re-indexes your pages automatically / we update it on a schedule you set]. Nothing is answered from stale content without you knowing.
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Which languages does it support?
Dutch, French, and English out of the box. Other languages on request.
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How is WOS priced?
[A one-time setup, then a monthly subscription per organization. We’ll walk you through the numbers in the demo.]
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What is the contract length?
[Twelve months, renewed yearly. You can switch it off at any time; your content and conversation history stay yours.]
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Can we run WOS inside our own app?
Yes. WOS ships as a native app for iOS and Android, or connects to yours through the API.
Book a demo
See WOS answer your questions.
Thirty minutes, your own content, live. We set up a small demo on a page of your website and let you ask it anything.
Prefer email? hello@weichie.com · +1 (929) 822-5127
530 7th Avenue, New York, NY 10018 · Brussels
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